Game Crashes upon entering world

[thadiusofx3]

I select my character and hit enter world and the game crashes.

debug log:

.\volucrisclient.cpp(50): [INFO] Executing state "Startup"
.\acquiregraphics.cpp(97): [INFO] Using "NVIDIA GeForce 9600 GT"
.\acquiregraphics.cpp(168): [WARNING] This computer's hardware doesn't support indexed blended animation; using software device to compensate
.\acquireresources.cpp(95): [INFO] TODO: Make sure the media file is the correct type
.\acquireresources.cpp(154): [INFO] evidyon.gme - successfully loaded 62 images
.\acquireresources.cpp(190): [INFO] Loaded the font (2), title (36,37) and GUI (29) textures
.\acquireresources.cpp(951): [INFO] Max vetex blend matrices: 4
.\acquireresources.cpp(952): [INFO] Max vertex blend matrix index: 8
.\acquireresources.cpp(1020): [INFO] Rendering mesh 0 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 0 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 0 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 0 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 1 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 1 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 2 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 3 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 3 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 3 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 4 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 4 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 5 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 5 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 6 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 6 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 7 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 7 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 8 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 8 / 9 >> texture group 0 / 1 >> in software
.\volucrisclient.cpp(50): [INFO] Executing state "Connect"
.\stateconnect.cpp(142): [INFO] Connection to poorserver.no-ip.org succeeded!
.\volucrisclient.cpp(50): [INFO] Executing state "Account Login"
.\volucrisclient.cpp(50): [INFO] Executing state "Logged Into Account"
.\volucrisclient.cpp(50): [INFO] Executing state "World - Main"
.\stateworldmain.cpp(29): [ERROR] CONFIRM( myD3DDevice->SetSoftwareVertexProcessing( TRUE ) )
.\stateworldmain.cpp(51): [WARNING] Clearing effect visualizations might cause memory leaks...
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 2300 vertices/5604 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 6402 vertices/11916 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 4351 vertices/8760 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 5909 vertices/10242 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 3713 vertices/6726 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 5271 vertices/8208 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 4843 vertices/8532 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 7007 vertices/12000 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 5304 vertices/10158 idices

[Karl G.]

I'm on it! I have an idea what's up.

[Karl G.]

Does the map show up briefly, or do you just see nothing?

[thadiusofx3]

no it crashes before anything loads

[Richard. UK]

same error too, just letting you know Thad your too quick!

Too much coffee!! haha

Karl Good Luck! - Don't worry too much!

[Karl G.]

Richard, could you post your debug log?

Should be a text file in:

C:\Program Files\Evidyon\

[thadiusofx3]

the new client you sent me works, but i dont get any animations
seems like its running in software mode

[Richard. UK]

No Problem at All,


.\volucrisclient.cpp(50): [INFO] Executing state "Startup"
.\acquiregraphics.cpp(97): [INFO] Using "NVIDIA GeForce Go 7300"
.\acquiregraphics.cpp(168): [WARNING] This computer's hardware doesn't support indexed blended animation; using software device to compensate
.\acquireresources.cpp(95): [INFO] TODO: Make sure the media file is the correct type
.\acquireresources.cpp(154): [INFO] evidyon.gme - successfully loaded 62 images
.\acquireresources.cpp(190): [INFO] Loaded the font (2), title (36,37) and GUI (29) textures
.\acquireresources.cpp(951): [INFO] Max vetex blend matrices: 4
.\acquireresources.cpp(952): [INFO] Max vertex blend matrix index: 0
.\acquireresources.cpp(1020): [INFO] Rendering mesh 0 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 0 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 0 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 0 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 1 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 1 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 2 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 3 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 3 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 3 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 4 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 4 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 5 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 5 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 6 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 6 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 7 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 7 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 8 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 8 / 9 >> texture group 0 / 1 >> in software
.\volucrisclient.cpp(50): [INFO] Executing state "Connect"
.\stateconnect.cpp(142): [INFO] Connection to poorserver.no-ip.org succeeded!
.\volucrisclient.cpp(50): [INFO] Executing state "Account Login"
.\volucrisclient.cpp(50): [INFO] Executing state "Logged Into Account"
.\volucrisclient.cpp(50): [INFO] Executing state "Create Character"
.\volucrisclient.cpp(50): [INFO] Executing state "Logged Into Account"
.\volucrisclient.cpp(50): [INFO] Executing state "Account Login"
.\volucrisclient.cpp(50): [INFO] Executing state "Logged Into Account"
.\volucrisclient.cpp(50): [INFO] Executing state "World - Main"
.\stateworldmain.cpp(29): [ERROR] CONFIRM( myD3DDevice->SetSoftwareVertexProcessing( TRUE ) )
.\stateworldmain.cpp(51): [WARNING] Clearing effect visualizations might cause memory leaks...
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 2300 vertices/5604 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 6402 vertices/11916 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 4351 vertices/8760 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 5909 vertices/10242 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 3713 vertices/6726 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 5271 vertices/8208 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 4843 vertices/8532 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 7007 vertices/12000 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 5304 vertices/10158 idices

[kuba]

Believe im getting the same error...

.\volucrisclient.cpp(50): [INFO] Executing state "Startup"
.\acquiregraphics.cpp(97): [INFO] Using "NVIDIA GeForce 8600M GT"
.\acquiregraphics.cpp(168): [WARNING] This computer's hardware doesn't support indexed blended animation; using software device to compensate
.\acquireresources.cpp(95): [INFO] TODO: Make sure the media file is the correct type
.\acquireresources.cpp(154): [INFO] evidyon.gme - successfully loaded 62 images
.\acquireresources.cpp(190): [INFO] Loaded the font (2), title (36,37) and GUI (29) textures
.\acquireresources.cpp(951): [INFO] Max vetex blend matrices: 4
.\acquireresources.cpp(952): [INFO] Max vertex blend matrix index: 0
.\acquireresources.cpp(1020): [INFO] Rendering mesh 0 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 0 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 0 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 0 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 1 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 1 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 2 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 3 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 3 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 3 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 4 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 4 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 5 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 5 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 6 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 6 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 7 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 7 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 8 / 9 >> texture group 0 / 1 >> in software
.\acquireresources.cpp(1020): [INFO] Rendering mesh 8 / 9 >> texture group 0 / 1 >> in software
.\volucrisclient.cpp(50): [INFO] Executing state "Connect"
.\stateconnect.cpp(142): [INFO] Connection to poorserver.no-ip.org succeeded!
.\volucrisclient.cpp(50): [INFO] Executing state "Account Login"
.\volucrisclient.cpp(50): [INFO] Executing state "Logged Into Account"
.\volucrisclient.cpp(50): [INFO] Executing state "Create Character"
.\volucrisclient.cpp(50): [INFO] Executing state "Logged Into Account"
.\volucrisclient.cpp(50): [INFO] Executing state "World - Main"
.\stateworldmain.cpp(29): [ERROR] CONFIRM( myD3DDevice->SetSoftwareVertexProcessing( TRUE ) )
.\stateworldmain.cpp(51): [WARNING] Clearing effect visualizations might cause memory leaks...
.\stateworldmain.cpp(538): [INFO] NETMSG_UPDATEYOURACTIVEPARTITION: 0 actors removed, 1 left
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 2300 vertices/5604 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 6402 vertices/11916 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 4351 vertices/8760 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 5909 vertices/10242 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 3713 vertices/6726 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 5271 vertices/8208 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 4843 vertices/8532 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 7007 vertices/12000 idices
.\mapchunk.cpp(347): [INFO] Chunk buffers allocated: 5304 vertices/10158 idices

[Karl G.]

This is really bizarre; it seems like everyone's having the same problem. Check your PM Kuba, I'm looking into the cause (but what I sent you should fix it).

[Serenity]

I'm getting the same.

also couldn't install it. Thad sent me the files though, so at least I've got that now.

[Karl G.]

Okay, what happened during install?

I'm going to update the installer with the new version of the client. It seems many people are having this problem.

Check your PM.

[Serenity]

[Karl G.]

Aha! Vista is the culprit. Is there anything in "C:\Program Files\Evidyon" after you install?

[Serenity]

Nope.

[Karl G.]

Hmm ok. Well have you been able to get the game? If not I'll upload a non-install version--but it might not work.

[Serenity]

Yeah, Thad gave me the directory and I had to put the d3dx9.dll or whatever it is in manually.

[Karl G.]

Ok so putting in the d3dx9.dll isn't a good idea--instead, in the "DirectX" folder, run "dxsetup.exe"

[thadiusofx3]

heres my dxcapsviewer output:

http://pastebin.com/m31556c8e

[Karl G.]

This is really weird:

#
#
MaxVertexBlendMatrices 4
#
MaxVertexBlendMatrixIndex 0
#
MaxPointSize 8192
#
MaxPrimitiveCount 8,388,607
#
MaxVertexIndex 16,777,215
#
MaxStreams 16
#
MaxStreamStride 255
#
VertexShaderVersion 1.1
#
MaxVertexShaderConst 256
#
PixelShaderVersion 1.4
#
MaxPixelShaderValue 65504

You have vertex shader 1.1, which implies that your card can do what is required to make MaxVertexBlendMatrixIndex be at least 40--but it's zero! I can write a shader to handle this, but that's not the optimal solution. Make a post in feature requests for me titled "render animations with vertex shader 1.1"

[thadiusofx3]

lol my card can do shader model 4.0! 1.1 shouldnt be a problem.

[Serenity]

Ok so putting in the d3dx9.dll isn't a good idea--instead, in the "DirectX" folder, run "dxsetup.exe"

Well it works...

[Karl G.]

Ok so putting in the d3dx9.dll isn't a good idea--instead, in the "DirectX" folder, run "dxsetup.exe"

Well it works...

Haha yeah but doing that can cause a BSOD (see other post)

lol my card can do shader model 4.0! 1.1 shouldnt be a problem.

Not according to that output you just gave me--it says you've only got 1.1 enabled.

[thadiusofx3]

ok it looks like its my driver that is causing the MaxVertexBlendMatrixIndex problem

my card supports up to sm4.0, so doing 1.1 shouldn't be a problem at all.

I'm gonna try the latest beta driver and see if that changes anything